Nigeria Tech
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Nigeria Tech
BlackBerry Writes A Powerful Open Letter To Customers
Amidst the growing concerns shared by a huge number of BlackBerry fans, friends and business partners, BlackBerry believe that its right to communicate to their hearts and give them a good level of reassurance of their commitment towards making BlackBerry's existence a force in the smartphone industry.
In other to stress that, BlackBerry wrote an open letter to its customers which they released yesterday.
The letter read thus:
To our valued customers, partners and fans,
You?ve no doubt seen the headlines about BlackBerry. You?re probably wondering what they mean for you as one of the tens of millions of users who count on BlackBerry every single day.
We have one important message for you:
You can continue to count on BlackBerry.
How do we know? We have substantial cash on hand and a balance sheet that is debt free.
We are restructuring with a goal to cut our expenses by 50 percent in order to run a very efficient, customer-oriented organization.
These are no doubt challenging times for us and we don?t underestimate the situation or ignore the challenges. We are making the difficult changes necessary to strengthen BlackBerry.
One thing we will never change is our commitment to those of you who helped build BlackBerry into the most trusted tool for the world?s business professional.
And speaking of those dramatic headlines, it?s important that we set the record straight on a few things.
Best in class productivity tool.
We have completely revamped our device portfolio this year with the launch of BlackBerry 10. We have four BlackBerry 10 devices ? two all touch and two hybrid (touch and QWERTY) ? and all are running the third update of our new platform. If what you care about most is getting things done ? taking care of your business ? we have the best range of devices for you. And we continue to offer the best mobile typing experience ? no ifs, ands or buts about it.
Best in class security.
Governments all over the world, global corporations and businesses that simply cannot compromise on security choose and trust BlackBerry. Security is our heritage, and the industry recognizes that BlackBerry is the most secure when it comes to the device, server and, of course, our global data network. Have no doubt that you can continue to trust us to keep your communication safe and private.
Best in class enterprise mobility management.
We changed with the market, embracing BYOD because we understand that as iOS and Android devices become common in the workplace, businesses still need to manage all of these different platforms seamlessly and securely.
This is not a trivial task. While there are a number of startup companies that make bold claims, BlackBerry has more software engineers and the most resources dedicated to developing the most innovative solutions to address this complex challenge.
And our customers know it. Over the past quarter, our BlackBerry® Enterprise Service 10 server base grew from 19,000 to more than 25,000. Corporate clients are committed to deploying and testing the latest enterprise technology from BlackBerry. We are committed to evolving with our customers. That will never change.
Best in class mobile social network.
We are bringing the most engaging mobile messaging platform to all, with our BBM launch for Android and iPhone.
There are already around six million customers pre-registered to be notified of our roll out. This number is growing every day, and speaks to the tremendous opportunity we have to expand BBM beyond BlackBerry smartphones to make it the world?s largest mobile social network.
Yes, there is a lot of competition out there and we know that BlackBerry is not for everyone. That?s OK. You have always known that BlackBerry is different, that BlackBerry can set you apart. Countless world-changing decisions have been finalized, deals closed and critical communications made via BlackBerry. And for many of you that created a bond, a connection that goes back more than a decade.
We believe in BlackBerry ? our people, our technology and our ability to adapt. More importantly, we believe in you. We focus every day on what it takes to make sure that you can take care of business.
You trust your BlackBerry to deliver your most important messages, so trust us when we deliver one of our own: You can continue to count on us.
Sincerely,
The BlackBerry Team
You?ve no doubt seen the headlines about BlackBerry. You?re probably wondering what they mean for you as one of the tens of millions of users who count on BlackBerry every single day.
We have one important message for you:
You can continue to count on BlackBerry.
How do we know? We have substantial cash on hand and a balance sheet that is debt free.
We are restructuring with a goal to cut our expenses by 50 percent in order to run a very efficient, customer-oriented organization.
These are no doubt challenging times for us and we don?t underestimate the situation or ignore the challenges. We are making the difficult changes necessary to strengthen BlackBerry.
One thing we will never change is our commitment to those of you who helped build BlackBerry into the most trusted tool for the world?s business professional.
And speaking of those dramatic headlines, it?s important that we set the record straight on a few things.
Best in class productivity tool.
We have completely revamped our device portfolio this year with the launch of BlackBerry 10. We have four BlackBerry 10 devices ? two all touch and two hybrid (touch and QWERTY) ? and all are running the third update of our new platform. If what you care about most is getting things done ? taking care of your business ? we have the best range of devices for you. And we continue to offer the best mobile typing experience ? no ifs, ands or buts about it.
Best in class security.
Governments all over the world, global corporations and businesses that simply cannot compromise on security choose and trust BlackBerry. Security is our heritage, and the industry recognizes that BlackBerry is the most secure when it comes to the device, server and, of course, our global data network. Have no doubt that you can continue to trust us to keep your communication safe and private.
Best in class enterprise mobility management.
We changed with the market, embracing BYOD because we understand that as iOS and Android devices become common in the workplace, businesses still need to manage all of these different platforms seamlessly and securely.
This is not a trivial task. While there are a number of startup companies that make bold claims, BlackBerry has more software engineers and the most resources dedicated to developing the most innovative solutions to address this complex challenge.
And our customers know it. Over the past quarter, our BlackBerry® Enterprise Service 10 server base grew from 19,000 to more than 25,000. Corporate clients are committed to deploying and testing the latest enterprise technology from BlackBerry. We are committed to evolving with our customers. That will never change.
Best in class mobile social network.
We are bringing the most engaging mobile messaging platform to all, with our BBM launch for Android and iPhone.
There are already around six million customers pre-registered to be notified of our roll out. This number is growing every day, and speaks to the tremendous opportunity we have to expand BBM beyond BlackBerry smartphones to make it the world?s largest mobile social network.
Yes, there is a lot of competition out there and we know that BlackBerry is not for everyone. That?s OK. You have always known that BlackBerry is different, that BlackBerry can set you apart. Countless world-changing decisions have been finalized, deals closed and critical communications made via BlackBerry. And for many of you that created a bond, a connection that goes back more than a decade.
We believe in BlackBerry ? our people, our technology and our ability to adapt. More importantly, we believe in you. We focus every day on what it takes to make sure that you can take care of business.
You trust your BlackBerry to deliver your most important messages, so trust us when we deliver one of our own: You can continue to count on us.
Sincerely,
The BlackBerry Team
Do you think BlackBerry can actually take its place in the mobile scene again or at least stay out of problematic situations? You tell us.
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- Bbm For Android And Iphone Will Launch Within Days
It wasn't too long ago that BlackBerry released a open heartfelt letter to its customers stating why they should stick with them and not give up on BlackBerry. Part of that letter also made mention of BBM for Android and iPhone which means that commitment...
- Blackberry Could Lose $2.6 Billion In 1 Year And Go Extinct
Things have been going really rough for BlackBerry since the start of 2013, in fact we can say since the entrance of Apple and Google into the smartphone business. But things aren't as bad as they are now. The company is losing not just customers...
- Whatsapp Messenger For Blackberry 10 Updated
The popular cross platform Instant social messaging app Whatsapp for BlackBerry 10 just got an update. Various updates have been rolled out by Whatsapp over these past few months. This could be due to the announcement by BlackBerry to make BlackBerry...
- How Telecommunication Company In Nigeria Defraud Non-blackberry Users
It is nothing short of day light robbery that have been happening to Nigerians. Telecommunications industry have decided to favor a set of smartphone users (Blackberry) why robbing other smartphone users (Nokia, iPhone, and Android devices). It is almost...
- Samsung Is Doing Everything To Extinct Blackberry
It is very clear by now that Blackberry is seriously grasping for breath in the smartphone market. All efforts to resuscitate the dying company is not yielding any significant fruit yet. BlackBerry have been the device of choice for the US FBI agent for...